How do I delete Case Notes?
Case Notes may not be deleted or edited by any user—including the system administrator. Great care should be taken when entering data into the Case Notes field as that information will be a permanent part of the client record.
More about Case Notes
Case Notes were designed to capture a wide range of case management infomraiton such as:
Users should only share objective information required to assist a client to access services. Do not share information that may prejudice others against the client or violate the privacy of a client.
From the Client Registry, the Case Notes field will always appear as an empty form field so additional Case Notes could be entered. Case Notes may be viewed from the Case History.
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