Helpdesk Dashboard

  • User Accounts User Accounts

    Learn how to create a new account, reset passwords, update your email address, or understand more about Regional Portals.

  • Managing Client Data Managing Client Data

    Learn more about submitting Merge Requests, recording Services Provided, using Associated Disasters, designating Head of Households and attaching electronic files to a client record.

  • Agency Access Agency Access

    Everything from the basics of completing a Participation Packet to  the role of a POC.

  • Managing Resource Data Managing Resource Data

    Find out more about the new Disaster Category and how resource data is structured.

  • Training Training

    Learn how to register for training, discover other kinds of training information, and find out how to use the Training Sandbox.

  • Other Other

    Articles that don't fit into any of the above categories. Look here if you haven't found what you're looking for.

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# Article Title
1 Managing FastTrack Lists (Hot!)
2 How do I delete Case Notes? (Hot!)
3 Tracking Mold Remediation (Hot!)